1. Introduction
1.1 Welcome to Gmarket Global (individually and collectively, "Gmarket Global", "we", "us" or "our"). Gmarket Global takes seriously its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) and is committed to respecting our Gmarket Global website and mobile applications (the “Platform”) (we refer to the Platform and the information we provide on our Platform Services are collectively referred to as the "Services"). User means a user, including buyers and sellers, who has registered an account with us to use the Services (individually and collectively, a "User", "you" or "your"). We recognize the importance of the personal data you entrust to us and believe it is our responsibility to properly manage, protect and process your personal data. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose and/or process personal data that you provide to us and/or that we have about you, now and in the future , and to help you make informed decisions before providing any of your personal data to us.
1.2 "Personal Data" or "Personal Data" means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which the Organization has or may have access. Common examples of personal data may include name, ID number and contact information.
1.3 By using the Services, registering an account with us, accessing our Platform, or accessing the Services, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this Privacy Policy, and you hereby consent to our collection as described herein , use, disclosure and/or process your personal data. If you do not consent to the processing of your personal data as described in this Privacy Policy, please do not use our Services or access our Platform. If we change our Privacy Policy, we will notify you, including by posting these changes or the revised Privacy Policy on our Platform. We reserve the right to modify this privacy policy at any time. To the fullest extent permitted by applicable law, your continued use of the Services or Platform, including the placement of any orders, constitutes your acknowledgment and acceptance of changes to this Privacy Policy.
1.4 This Policy applies together with other notices, contractual terms, consent terms that apply to our collection, storage, use, disclosure and/or processing of your personal data and is not intended to override these notices or terms unless we expressly state otherwise.
1.5 This policy applies to both buyers and sellers using the Service, unless expressly stated otherwise.
2. When does Gmarket Global collect personal data?
2.1 We will/may collect personal data about you:
● When you register and/or use our services or platforms, or open an account with us;
● When you submit any form, including without limitation application forms or other forms related to any of our products and services, whether online or through a physical form;
● When you enter into any agreement or provide other documents or information regarding your interactions with us, or when you use our products and services;
● When you interact with us, such as by telephone (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and email, including when you interact with our customer service agents;
● When you use our electronic services or interact with us through our applications or use services on our platform. This includes, but is not limited to, through cookies that we may deploy when you interact with our applications or websites;
● When you grant permission to share information with our Application or Platform on your device;
● When you link your Gmarket Global account to your social media or other external accounts or use other social media features in accordance with the provider's policies;
● When you conduct transactions through our services;
● When you provide us with feedback or complaints;
● When you register for a competition; or
● When you submit your personal data to us for any reason
● The above is not intended to be exhaustive but sets out some common circumstances in which personal data about you may be collected.
3. What personal data will Gmarket Global collect?
3.1 Personal information that Gmarket Global may collect includes but is not limited to:
● Name;
● Email address;
● Date of birth;
● Billing and/or shipping address;
● Bank account and payment information;
● Phone number;
● Gender;
● Information sent by or related to the devices used to access our Services or Platform;
● Information about your network and the people and accounts you interact with;
● Photographs or audio or video recordings;
● Government-issued identification or other information we need for due diligence, KYC, identity verification or fraud prevention;
● Marketing and communications data, such as your preferences for receiving marketing from us and third parties, your communication preferences and history of communications with us, our service providers and other third parties;
● Usage and transaction data, including details of your searches, orders, ads and content you interact with on the Platform and other products and services relevant to you;
● Location data;
● Any other information when users register to use our services or platform, as well as when users use our services or platform, and information related to how users use our services or platform; and
Aggregated data about the content users engage with.
3.2 You agree not to submit any inaccurate or misleading information to us and you agree to notify us of any inaccuracies or changes to such information. We reserve the right, at our sole discretion, to request further documentation to verify the information you provide.
3.3 If you register as a user of our Platform using your social media account ("Social Media Account"), link your Gmarket Global account to your social media account or use any Gmarket Global social media features, we may have access to you The information has been voluntarily provided to your social media account provider in accordance with that provider's policy and we will manage and use any such personal data in accordance with this policy at all times.
3.4 If you do not want us to collect the above information/personal data, you may opt out at any time by notifying our Data Protection Officer in writing. For more information about opting out, please see the section below titled "How can you withdraw your consent, delete, request access to, or modify the information you have provided to us?" However, please note that opting out or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Services and Platform. For example, opting out of collecting location information will cause its location-based features to be disabled.
4. Collection of other data
4.1 As with most websites and mobile applications, the information sent by your device may include data about you that is recorded by web servers while you browse our Platform. This typically includes, but is not limited to, your device's Internet Protocol (IP) address, computer/mobile device operating system and browser type, mobile device type, mobile device characteristics, unique device identifier (UDID) or mobile device identifier (MEID) For your mobile device, the address of the referring website (if any), the pages you visit on our websites and mobile applications and the time of your visit, and sometimes a "cookie" (which can be disabled using your browser preferences) Helps the website remember your last visit. If you are logged in, this information will be associated with your personal account. This information is also included in anonymous statistics so that we can understand how visitors use our website.
4.2 Our mobile applications may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi and others. We collect, use, disclose and/or process this information for one or more purposes, including but not limited to location - where you request or to provide you with relevant content based on your location or to allow you to share your location with other users. Services, as part of the Services under our mobile application. For most mobile devices, you can revoke your consent for us to obtain your location information through your device settings. If you have any questions about how to disable location services for your mobile device, please contact your mobile device service provider or device manufacturer.
4.3 When you view pages on our website or mobile applications, much of the same information is sent to us (including but not limited to IP address, operating system, etc.); however, instead of page views, your device does not send us information about the content of the Services and Platform installations, ad views and/or software and when.
5. Cookies
5.1 We or our authorized service providers and advertising partners may from time to time use "cookies" or other features to allow us or third parties to collect or share information related to your use of our Services or Platform. These features help us improve our Platform and the services we offer, help us offer new services and features, and/or enable us and our advertising partners to provide you with more relevant content, including through remarketing . “Cookies” are identifiers stored on your computer or mobile device that record data about your computer or device, how and when the Services or Platform are used or accessed, how many people are using it, and other activities within our Platform. We may associate cookie information with Personal Data. Cookies are also linked to information about the items you choose to purchase and the web pages you view. This information is used to track your shopping cart, deliver content specific to your interests, enable our third-party advertising partners to serve ads on sites across the Internet, conduct data analysis and monitor usage of the Service.
5.2 You can refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this, you may not be able to use the full functionality of our Platform or Services.
6. How do we use the information you provide us?
6.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
● Consider and/or process your application/transaction with us or your transactions or communications with third parties through the Services;
● To administer, operate, provide and/or manage your use of and/or access to our Services and our Platform (including without limitation remembering your preferences), and your relationship with us and user account;
● Respond to, process, process or complete transactions and/or fulfill your requests for certain products and services and notify you of service issues and unusual account behavior;
● Enforce our Terms of Service or any applicable end user license agreement;
● Protect the personal safety and the rights, property or safety of others;
● For the purposes of identifying, verifying, due diligence or understanding your customers;
● Assess and make decisions related to your credit and risk profile and credit product eligibility;
● Maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our Services;
● Process or facilitate customer service, carry out your instructions, handle or respond to any inquiries made (or purported to be made) by you or on your behalf;
● Contact or communicate with you by voice calls, text and/or fax messages, email and/or postal mail or other means for the purpose of administering and/or managing your relationship with us or your use of our services, such as, but not Limited to communicating administrative information to you in connection with our services. You acknowledge and agree that we may make such communications by mailing letters, documents or notices to you, which may involve disclosing certain personal data about you to effect delivery of the same and placing the outer cover of the envelope/mail package;
● Allow other users to interact with you, contact you or view some of your activities on the Platform, including notifying you when other users send you private messages, leave comments for you on the Platform or use social networks to connect with you on the Platform function;
● Conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or analysis), analyze how you use our services, recommend products and/or service benefits relevant to you, and Improve our services or products and/or enhance your customer experience;
● Allow for audits and surveys to be conducted to verify the size and composition of the target audience and understand their experience with Gmarket Global services;
● For marketing and advertising purposes and, in this regard, to send you marketing and promotions related to products and/or services (including but not limited to products and/or services of third parties of Gmarket Global) through various media and communication methods The information and materials may be in conjunction with or in connection with products or services that Gmarket Global (and/or its affiliates or related companies) may be selling, marketing or promoting, whether such products or services now exist or are created in the future. You can opt out of receiving marketing communications at any time using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters or marketing materials from us and our related companies;
● To respond to legal process or to comply with any applicable legal, governmental or regulatory request in any relevant jurisdiction or where we have good faith belief that such disclosure is necessary, including without limitation to satisfy any legal, governmental or regulatory requirements imposed on Gmarket Global or its related companies or affiliates pursuant to Binding to any legal requirement to disclose (including, where applicable, display of your name, contact and company details);
● Conduct statistics and research for internal and statutory reporting and/or record keeping requirements;
● Conduct due diligence or other screening activities (including, but not limited to, background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that we may have in place;
● Review our services or Gmarket Global’s business;
● Prevent or investigate any actual or suspected violation of our Terms of Service, fraud, illegal activity, omissions or misconduct, whether or not related to your use of our Services or any other matter arising from your relationship with us;
● Respond to any threatened or actual claim against Gmarket Global or other claim that any content infringes the rights of a third party;
● store, host, back up (whether for disaster recovery or otherwise) your personal data, whether within or outside your jurisdiction;
● Process and/or facilitate business asset transactions or potential business asset transactions involving Gmarket Global as a participant or involving only Gmarket Global’s affiliates or affiliates as participants or involving Gmarket Global and/or any one or more Gmarkets Global's affiliates or affiliates as participants, and there may be other third party organizations involved in the transaction. "Business Asset Transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposal or financing of an organization or part of an organization or any business or assets of an organization; and/or as notified by us with your consent Any other purpose by you. (collectively, the “Purpose”).
6.2 You acknowledge, consent and agree that such access protection or disclosure is reasonably necessary if required by law or pursuant to a court order or any governmental or regulatory authority having jurisdiction over Gmarket Global or in the good faith belief that: (a) To comply with legal process; (b) To comply with the requirements of any governmental or regulatory agency having jurisdiction over Gmarket Global; (c) To enforce the Gmarket Global Terms of Service or this Privacy Policy; (d) To respond to any threatened or actual claim against Gmarket Global or To respond to other claims that any content infringes the rights of a third party; (e) To respond to your customer service requests; (f) To protect the rights, property or personal safety of Gmarket Global, its users and/or the public.
6.3 As the purposes for which we will/may collect, use, disclose or process your personal data depend on the current circumstances, the above purposes may not arise. However, we will notify you of such other purposes when obtaining your consent, unless privacy laws permit processing of applicable data without your consent.
7. How does Gmarket Global protect and retain customer information?
7.1 We have implemented a variety of security measures and work hard to ensure the security of your personal data on our systems. User personal data is contained behind secure networks and is accessible only to a limited number of employees with special access rights to such systems. However, absolute safety cannot be guaranteed.
7.2 We will retain personal data in accordance with privacy laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we reasonably determine that (i) retaining such personal data is no longer consistent with the purposes for which the personal data was collected; (ii) it is no longer necessary for any legal or business purpose. need to be retained; and (iii) there are no other legitimate interests requiring further retention of such personal data. If you stop using the Platform, or your permission to use the Platform and/or the Services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Pursuant to Subject to applicable law, we may securely process your personal data without prior notice to you.
8. Does Gmarket Global disclose the information it collects from its visitors to outside parties?
8.1 In conducting our business, we will/may need to use, process, disclose and/or transfer your personal data to our third party service providers, agents and/or our affiliates or related companies and/or other third parties. Third parties, which may be involved in one or more of the above-mentioned projects, may be located in Singapore or outside Singapore. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data on our behalf or otherwise for one or more of the items listed above. We strive to ensure that third parties and our affiliates protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks and only retain your personal data for as long as it is required for the above purposes . Such third parties include, but are not limited to:
● Our subsidiaries, affiliates and related companies;
● Buyers or sellers with whom you transact or interact on the Platform, or who are related to your use of the Services for the above purposes;
● Other users who use our platform for one or more of the above items;
● Contractors, agents, service providers and other third parties we use to support our business. These include, but are not limited to, parties that provide administrative or other services to us, such as post offices, logistics service providers, financial services providers, advertising and marketing partners, telecommunications companies, information technology companies and data centres;
● Governmental or regulatory authorities with jurisdiction over Gmarket Global or as permitted by Section 6.2;
● A buyer in the event of a merger, divestiture, reorganization, reorganization, dissolution or other sale or transfer of some or all of the assets of Gmarket Global (whether as a going concern or as part of bankruptcy, liquidation or similar proceedings) or Other successors, which personal data held by Gmarket Global about users of our services are among the transferred assets; or to counterparties to transactions involving business assets involving Gmarket Global or any of its affiliates or related companies; and where we are involved in a or Third parties to whom your personal data is disclosed for multiple purposes and who in turn collect and process your personal data for one or more purposes
8.2 We may share user information about our users, including statistical and demographic information, and information about their use of the Services with advertising partners and third party vendors of advertising, remarketing and/or other programming.
8.3 For the avoidance of doubt, if privacy laws or other applicable laws permit organizations such as us to collect, use or disclose your personal data without your consent, such permissions granted by law will continue to apply. Subject to the above and subject to applicable law, we may use your personal data for recognized legal reasons, including compliance with our legal obligations, the performance of our contract with you, the pursuit of legitimate interests and our reasons for using it outweigh any harm to you data protection rights, or where necessary in connection with legal claims.
8.4 Third parties may unlawfully intercept or access personal data transmitted to or contained on the Website, technology may malfunction or not work as expected, or someone may access, abuse or misuse the information through no fault of ours. Nonetheless, we will deploy reasonable security arrangements to protect your personal data as required by privacy laws; however, absolute security cannot be guaranteed, for example, but not limited to, when unauthorized disclosure is caused by no fault of ours The malicious content is caused by malicious and sophisticated hacking attacks.
8.5 Gmarket Global allows you to share videos from YouTube ("YouTube Content") within Gmarket Global. For this purpose, Gmarket Global uses the YouTube API service provided by YouTube. By sharing YouTube content, you hereby agree to be bound by the Google Privacy Policy (http://www.google.com/policies/privacy).
8.6 Subject to Gmarket Global's Terms of Service, users (including any employee, agent, representative or any other person acting on or on behalf of such user), by using the Services ("Recipients") hereby agree that they will (i) comply with all applicable privacy laws in relation to any such data, including any collection, processing, storage or transmission of such data; (ii) permit Gmarket Global or users whose personal data the recipient has collected (the "Disclosing Party") from receiving delete his or her data so collected from the Party's database; (iii) in each case of (ii) and (iii) above, permit Gmarket Global or the Disclosing Party to review what information the Recipient has collected about them, consistent with Applicable law and where required by applicable law.
8.7 Notwithstanding anything contained herein, Seller (including any employee, agent, representative or any other person acting on behalf of or on behalf of such User) shall comply with all applicable privacy laws and shall not With respect to Personal Data, (i) no personal data of such Buyer shall be used except as reasonably necessary to respond to the Buyer's inquiries and to respond, process, process or complete the transaction without the prior written consent of the Buyer and Gmarket Global information; (ii) avoid using such information to contact buyers outside the Gmarket Global platform; (iii) shall not disclose such buyer’s personal information to any unauthorized third party without the prior written consent of the buyer and Gmarket Global ; (iv) shall take adequate security measures to protect the personal data of each Gmarket Global user in its possession, retain such data only for the above purposes and as necessary in accordance with the Privacy Laws, and delete or return it under the following circumstances Such data shall be provided to Gmarket Global upon any request from Gmarket Global or as reasonably possible after completion of a transaction; (v) In the event of any potential data breach or other loss of such user data, please contact us at service@Gmarket Global. com notify Gmarket Global's Personal Data Protection Officer.
9. Children’s information
9.1 The Services are not intended for children under 13 years of age. We do not knowingly collect or maintain any personal data or non-personally identifiable information from anyone under the age of 13, nor are any parts of our Platform or other Services directed to children under the age of 13. As a parent or legal guardian, please do not allow such children in your care to submit personal data to Gmarket Global. If the personal data of a child under the age of 13 in your care is disclosed to Gmarket Global, you hereby consent to the processing of that child's personal data and accept and agree to be bound by this Policy on that child's behalf. We will close any accounts dedicated to such children and will delete and/or delete any personal data of a child under the age of 13 that we believe has been submitted without parental consent.
10. Information collected by third parties
10.1 Our Platform uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your device, to help the platform analyze how users use the platform. The information generated by the cookie about your use of the Platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the platform, compile reports on website activity for website operators and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
10.2 We and third parties may make software applications available for download through the Platform or Services from time to time for your use. These applications may have separate access and allow third parties to view your identifying information, such as your name, user ID, your device's IP address or other information, such as any cookies you may have previously installed or installed for you by a third party Software application or website. In addition, these applications may require you to provide additional information directly to the third party. The third-party products or services offered through these applications are not owned or controlled by Gmarket Global. We encourage you to read the terms and other policies posted by such third parties on their websites or elsewhere.
11. Disclaimer Regarding Security and Third-Party Websites
11.1 We do not guarantee the security of personal data and/or other information you provide on third-party websites. We do implement various security measures to maintain the security of your personal data in our possession or control. Your personal data is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the personal data confidential. We provide the use of a secure server when you place an order or access your personal data. Any personal data or sensitive information you provide is encrypted into our database and can only be accessed as described above.
11.2 In order to provide you with higher value, we may select various third-party websites to link to and build within the Platform. We may also engage in co-branding and other relationships to provide e-commerce and other services and functionality to our visitors. These linked websites have separate and independent privacy policies and security arrangements. Even if the third party is affiliated with us, we have no control over these linked websites, and each website has privacy and data collection practices that are independent of ours. We may not receive data collected by our co-branded partners or third-party websites (even if provided on or through our Platform).
11.3 We therefore accept no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked websites. These linked websites are for your convenience only and you access them at your own risk. Nonetheless, we seek to protect the integrity of our platform and the links on each platform, so we welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).
12. Will Gmarket Global transfer your information overseas?
12.1 Your personal data and/or information may be transferred to, stored or processed outside your country/region for one or more purposes. In most cases, your personal data will be processed in Singapore where our servers are located. Gmarket Global will only transfer your information overseas in compliance with privacy laws.
13. How can you withdraw your consent, request access to or correct the information you have provided to us?
13.1 Withdrawal of consent
13.1.1 You may withdraw your consent to the collection, use and/or disclosure and/or request deletion of your personal data in our possession or control by emailing our Personal Data Protection Officer at service@Gmarket Global.com, we Such requests will be processed in accordance with this Privacy Policy and our obligations under the Privacy Act and other applicable laws. However, your withdrawal of consent may mean that we will no longer be able to provide services to you and we may need to terminate your existing relationship and/or your contract with us.
13.1.2 Where you share YouTube content, in addition to withdrawing your consent by email to us in accordance with clause 14.1.1, you may revoke Gmarket Global through the Google security settings page at https://security.google Access to your personal data. com/settings/security/permissions.
13.2 Request for access to or correction of personal data
13.2.1 If you have an account with us, you may personally access and/or correct your personal data currently in our possession or control through the account settings page on the Platform. If you do not have an account with us, you may request access to and/or correction of your personal data currently in our possession or control by submitting a written request to us. We will need sufficient information from you to identify you and the nature of your request to be able to process your request. Therefore, please submit your written request by emailing our Personal Data Protection Officer at service@Gmarket Global.com.
13.2.2 We may charge you a reasonable fee for processing and processing your request to access your personal data. If we elect to charge a fee, we will provide you with a written estimate of the fee we will charge. Please note that we are not required to respond to or process your access request unless you agree to pay a fee.
13.2.3 We reserve the right to refuse correction of your personal data in accordance with the provisions of the Privacy Act, which require and/or authorize organizations to refuse correction of personal data in specified circumstances.
14. Questions, concerns or complaints? contact us
14.1 If you have any questions or concerns about our privacy practices, we welcome you to contact us by email at Gmarket.global@gmail.com