1 Introduction
1. Introduction 1 Introduction
1.1 Welcome to the Gmarket Global platform (hereinafter referred to as the "Platform"). Before using the Gmarket Global platform or opening a Gmarket Global account (hereinafter referred to as "Account") or opening a Gmarket Global store (hereinafter referred to as "Shop"), please read these Terms of Service in detail to understand your views on Gmarket Global (individually and collectively, "Gmarket Global"). ", "we" or "our") legal rights and obligations. The services we provide (hereinafter referred to as "the Service") include (1) this platform (including mobile applications), (2) the services provided by this platform and Gmarket Global client software, and (3) through this platform or other All information, linked web pages, functions, data, text, images, photos, graphics, music, sounds, videos, information, tags, content, programming, software, application services (including but not limited to any Mobile application services) (hereinafter referred to as "Content"). Any new or upgraded features of the Service shall also be subject to these Terms of Service. These Terms of Service govern your use of the services provided by Gmarket Global.
1.2 Gmarket Global policies: Various terms or conditions applicable to sellers published on the Gmarket Global platform and updated from time to time, including but not limited to cross-border seller terms of service, privacy policy, prohibited and restricted goods policy, and Gmarket Global logistics service terms , policies and terms stated on the Seller Center and various policies and terms newly released in the future, etc. Unless otherwise agreed in these Terms of Service, the definitions and explanations of terms in Gmarket Global’s policies shall apply to these Terms of Service.
1.3 Gmarket Global platform refers to the website and mobile shopping applications provided and operated by Gmarket Global, including but not limited to the global Gmarket Global shopping website and mobile shopping client;
1.4 If you use this service or open an account or store on this platform, it means that you irrevocably accept and agree to these Terms of Service, including the additional terms and policies mentioned in this Terms of Service/or provided by the link to this Terms of Service. At the same time, you should still abide by the terms of service rules of the site platform where you open a store in each country/region. Accepting and agreeing to these terms of service does not exempt you from the obligation to read and abide by the terms of service of the site platform where you open a store. If there is a conflict between these terms of service and the terms of service of the site where you open your store, the terms of service of the site where you open your store shall prevail.
If you have entered into other written agreements with us regarding specific services, if the terms of the other written agreement conflict with these Terms of Service, the terms of the other written agreement shall prevail.
1.5 This service includes providing an online platform service that provides venues and opportunities for sellers (hereinafter referred to as "you", "users" and "sellers") to trade goods. The actual sales contract exists between the buyer (hereinafter referred to as the "buyer") and the seller. Gmarket Global is not the subject of this sales contract or other contracts between the buyer and the seller, and Gmarket Global does not assume any responsibility for such contracts. obligation. Buyers and sellers will bear all responsibilities related to sales contracts, product listings, purchase guarantees and similar matters during the use of Gmarket Global services. Gmarket Global does not participate in transactions between users. Gmarket Global has the right to pre-screen users or content or information provided by users. Gmarket Global reserves the right to remove any content or information you provide through this platform in accordance with Section 6.5. Gmarket Global cannot ensure that users will actually complete transactions.
1.6 Before becoming a user of this service, you must read and accept all the terms contained in and linked to these Terms of Service, and you must agree to the privacy policy regarding the processing of personal data of sellers and buyers (such as There are) provisions.
1.7 From the time you become a user of this service, if you violate these Terms of Service and any other rules and policies that you should abide by (including but not limited to the additional terms mentioned in this Terms of Service/or provided by the link to this Terms of Service and Gmarket Global Policy), Gmarket Global has the right to handle you and the accounts and stores you open on this platform in accordance with these Terms of Service and relevant rules and policies (including but not limited to the one mentioned in Article 7.1 of these Terms of Service). series of disciplinary actions), you promise and agree to accept the processing by Gmarket Global and assume corresponding responsibilities.
2 Privacy
2.1 Gmarket Global attaches great importance to privacy protection, and we specifically describe our privacy protection-related operations in detail in the privacy policy. Please read this privacy policy carefully to understand how Gmarket Global collects and uses personal information related to your account and/or when you use the service. If you use this service or provide information on this platform, you agree to let Gmarket Global collect, use, disclose and/or process the content and personal information involved in your use of this service (such as have).
2.2 Users who use this service and hold third-party personal information (hereinafter referred to as the "recipient") agree to (1) comply with all laws and regulations related to the protection of personal information; (2) allow the recipient to collect personal information The user (hereinafter referred to as the "disclosing party") may remove his/her information from the receiving party's information database; and (3) allow the disclosing party to review the information collected by the receiving party. In the situations (2) and (3) above, comply with or comply with applicable laws and regulations.
3 Limited License
3.1 Gmarket Global grants you the limited and revocable right to log in and use this service in compliance with the terms and conditions of these Terms of Service. All exclusive content, trademarks, service marks, brand names, logos and other intellectual property rights (hereinafter referred to as "Intellectual Property Rights") displayed on this platform belong to Gmarket Global and the third-party owners identified on this platform (if applicable) property. We do not grant, directly or indirectly, any right or authorization to any party logging onto this Platform to use or replace any property, and no party logging onto this Platform may claim any right, title or interest in relation thereto. By using the Service, you agree to abide by the copyright, trademark, service mark and all other applicable laws that protect the Service, the Platform and its content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent or sell any part of the Service, the Platform or its content, nor create derivative works based thereon. You may not mirror or frame any part or the entire content of this Platform on any other server or display it as part of any other website/platform without our prior written consent. Additionally, you agree that you will not use any robot, spider, or any other automatic device or manual process to monitor or copy our Content (using standard search engine techniques to direct web users to the Site) without our prior written approval. Except for the case of entering this platform).
3.2 We welcome you to link to this platform from your website, provided that your website/platform does not imply any endorsement by or any association with Gmarket Global. You understand that Gmarket Global may suspend the provision of part or all of this service at any time in response to legal and regulatory requirements or in compliance with the principle of good faith.
4 software
Any software we provide to you as part of the Service shall be subject to the specifications of these Terms of Service. Gmarket Global reserves all rights not expressly granted herein by Gmarket Global. Any third-party script or program code linked or referenced by this service is authorized for use by the third party that owns the script or program code (not Gmarket Global).
5 Accounts and Security
5.1 Some functions of this service must be used by registering an account and store. When registering an account and store, you need to select a unique user identifier (hereinafter referred to as "User ID") and password, and provide some personal information. If the user ID you choose is determined by Gmarket Global at its sole discretion to be illegal, non-compliant or inappropriate, Gmarket Global has the right to suspend or terminate your account or freeze or close your store. You may use your user ID and password to log in to other products, websites or services to which we have enabled access or with which we have alliances or partnerships. Gmarket Global has not reviewed any third-party content, functionality, security, services, privacy policies or other specifications of these products, websites or services. If you do so, the terms of service for those products, websites or services, including their respective privacy policies (if different from our terms of service and/or privacy policy), will also apply to your use of those products, websites or services. or use of the Services.
5.2 You agree to (1) keep your password confidential and only use your user ID and password when logging in, (2) ensure that you log out of your account at the end of each period of website use, (3) Notify Gmarket Global immediately if your user ID and/or password is used without authorization, and (4) ensure that your account information is correct and updated in real time. You are obliged to properly keep the access rights of your account. All operations and business activities under the account (including but not limited to the sub-accounts you open under the main account) will be deemed as your actions. You are fully responsible for all activities that occur under your User ID, store, and account, even though you may not be the person performing the activity or use. Gmarket Global will not be responsible for any loss or damage arising from the unauthorized use of your password or your failure to comply with this section.
5.3 The email address and contact information you use for registration must belong to you and/or your authorized representative. Gmarket Global has the right to verify the information you submit. You agree that Gmarket Global can disclose, transfer or give it to third-party service providers. Access rights to the above information and verify the information, otherwise Gmarket Global has the right to refuse to provide this service.
5.4 The ownership of your Gmarket Global account belongs to Gmarket Global, and Gmarket Global has the right to manage your account in accordance with the requirements of laws and regulations or in compliance with the principle of good faith. You agree that Gmarket Global may notify you immediately to terminate your account and your user ID, remove any content related to your account and user ID from this platform, and revoke the notification to you in accordance with the requirements of laws and regulations or in compliance with the principle of good faith. Any subsidies you provide and cancel any transactions associated with your account and user ID. Gmarket Global will also explain to you the reasons for such termination, including but not limited to: (1) failing to log in and operate your account or operate the store you opened for a long time (more than 30 days or more); and/or you have not logged in and operated your account for a long time (more than 30 days or more); The platform has stopped operating for more than one year, including if no orders have been issued for one year (regardless of whether the account is used or not); (2) Violation of the terms of service; (3) There is sufficient evidence to confirm that the user has committed fraud, harassment, defamation, threats, Insult or other illegal or violation of the rules of each site; (4) May have multiple user accounts and repeatedly open stores based on improper or illegal intentions; (5) Payments are withheld by judicial or administrative authorities; (6) User submissions False or forged identity authentication information, which is verified to be true; or (7) Behavior that is harmful to other users, third parties or Gmarket Global’s commercial interests (such as infringement of third-party intellectual property rights, fictitious transactions, abuse of free shipping or discounts, etc.). If you use your account for fraudulent, harassing, defamatory, threatening, insulting or other illegal purposes, we may report it to the competent law enforcement authorities without notifying you.
5.5 Your account at Gmarket Global has been closed due to serious violations, and you are not allowed to re-register your account; if you are found to have re-registered your account, Gmarket Global has the right to immediately stop services and close the seller's account.
5.6 You have the right to terminate the terms of service between Gmarket Global and you at any time in the manner agreed by both parties. If the user wants to terminate his account and store, he can notify Gmarket Global in writing (please send an email to: service@Gmarket Global.com or contact your account manager). Even if your account and store have been terminated, you are still responsible for any uncompleted transactions (whether carried out before or after termination), product shipping, payment for products and other transaction-related matters, and you must promptly and promptly complete the transaction in accordance with these Terms of Service. Notify Gmarket Global upon effective execution and completion of all outstanding transactions. Gmarket Global is not responsible for any damages arising from actions taken under these Terms.
5.7 You may only use the Service and/or open an account/or open a store in the permitted countries that we update from time to time.
6 Your Commitments and Guarantees
6.1 You guarantee that you have the full rights and/or authority to sell the products listed on the Shopee Gmarket Global platform, and that such products, whether manufactured, assembled, produced or otherwise provided by you, are:
(1) The source is legitimate and legal, and unless otherwise stated in the product details, they are all brand new and authentic;
(2) Strictly comply with all product guarantees you provide to the Gmarket Global platform, and specifications, drawings, samples, performance standards or other descriptions of the goods provided by the seller to the Gmarket Global platform;
(3) It has the performance that the product should have, and has explained any defects in the performance of the product;
(4) Comply with current laws and regulations, do not violate any current laws and regulations in China and the region where the store is located, meet the requirements for ensuring personal and property safety and environmental protection requirements, meet the quality standards stipulated by relevant departments, and do not infringe the rights of any third party (including intellectual property rights);
(5) There is no third party claim of infringement of any goods, or any claim, request or legal action regarding the manufacture, sale, distribution or use of the goods. And Gmarket Global will not receive any third-party accusations of infringement because you sell products on the Gmarket Global platform.
6.2 Commitments and guarantees:
(1) You agree and guarantee that Gmarket Global will not advertise, market or promote your products through any means (whether on the Gmarket Global platform or other media) or use the information you provide to advertise, market or promote your products. , which directly or indirectly infringes the rights (including intellectual property rights) of any third party;
(2) You promise and guarantee that the information you provide can be used by Gmarket Global when advertising, marketing or promoting your products (whether on the Gmarket Global platform or other media), and does not contain any defamation or other violations of the current laws and regulations in the region where the store is located content, and have completeness, accuracy and reliability. You promise that if the materials you provide have any errors or need to be updated, you should immediately notify Gmarket Global and correct the errors or updates. You shall be fully responsible for any content published or provided in any other way using the Gmarket Global platform and services, including but not limited to the accuracy, reliability, appropriate authorization and non-infringement of any provided content, as well as legal and statutory compliance with restrictions;
(3) You promise and guarantee that you own or are authorized to have all rights to sell the goods, and have obtained any formal consent, exemption, approval, authorization, registration, license or statement required to ensure that Gmarket Global has the right to advertise, market or promote the seller's goods. , and hereby authorizes Gmarket Global to use the above rights for the purpose of advertising, marketing or promoting the seller's products (whether on the Gmarket Global platform or other media) within the scope of these Terms of Service. This license is irrevocable, non-exclusive, royalty-free and sublicensable;
(4) You promise that you will only collect, disclose, use and process buyer information within the scope of the purposes agreed in these Terms of Service. You shall not transfer any buyer information without the prior written consent of Gmarket Global and the buyer; if you obtain the prior written consent of Gmarket Global, you shall follow the currently effective laws and regulations, relevant Gmarket Global policies and reasonable instructions of Gmarket Global, and shall be provided by Gmarket Global. The Seller shall, at its own expense, take appropriate measures to protect such Buyer's information. You are responsible for the collection, disclosure, use, processing or loss of buyer information by its subcontractors or service providers. You promise to compensate Gmarket Global for any losses, including loss of goodwill, caused by your breach of obligations in this article or intentional or negligent performance of its obligations. You shall be solely responsible for the costs or expenses incurred by you or your subcontractors and service providers in complying with the obligations in this article;
(5) You promise that you have the full rights and legal authority to sign these terms of service and the actual sales contract with the buyer, and that the terms are binding and enforceable on you; you have registered as a market entity in accordance with the law and performed tax obligations in accordance with the law. , for those who need to obtain relevant administrative licenses and related qualifications according to law, you have obtained administrative licenses and related qualifications according to law;
(6) You promise that the information you provide to Gmarket Global or you provide to buyers through the Gmarket Global platform is accurate, valid and up-to-date; you promise that you will protect consumers' right to know and fulfill your information disclosure obligations. The products you publish should be described truthfully, including but not limited to, on product description pages, store pages, site messaging systems and other channels provided by Gmarket Global, and provide buyers with true and complete descriptions of the goods and services provided, including but not limited to It is limited to the methods and prices of logistics, after-sales, insurance and other services, as well as the basic attributes, functions, packaging, quality, defects, prices, etc. of the goods. False or misleading statements should not be made.
(7) You promise that the qualifications and copies of authorization documents you provide to Gmarket Global are true, legal, and valid, and you guarantee that your contact information (such as email and phone number, etc.) provided to Gmarket Global is valid and accessible. Gmarket Global can Contact you using the above contact information. And if the relevant qualification materials and information change, you should provide the latest information to Gmarket Global in a timely manner; if you provide false or invalid documents or do not provide documents in a timely manner, resulting in disputes or penalties by the relevant national competent authorities, you shall bear the resulting consequences. If you cause losses to Gmarket Global (including its partners, agents, employees, etc.), you agree to compensate them for all losses, and Gmarket Global has the right to stop paying your payment until the terms of this service are terminated;
(8) You promise that all relevant actions in signing and performing these terms of service and the actual sales contract with the buyer will not violate any currently applicable laws, regulations, rules, orders, judgments, and injunctions in the location where your account is located and where you open a store. or as otherwise required by a court or administrative agency.
(9) You promise that when using this platform and sellers to engage in cross-border e-commerce business activities, you will consciously abide by the laws, administrative regulations and relevant national regulations on the import, export and foreign exchange supervision and management of each site involved; the content of the laws and regulations included in the compliance .
6.3 The user license for this service is valid until the termination of these Terms of Service. This license will terminate upon the occurrence of the reasons for termination set out in these Terms of Service or your failure to comply with any term or condition of these Terms of Service. Under these circumstances, Gmarket Global may unilaterally terminate the authorization. If this causes actual losses to Gmarket Global, you shall bear the corresponding liability for compensation.
6.4 You agree not to:
(1) Upload, post, transmit or make available in any other form any information that is unlawful, harmful, threatening, insulting, harassing, alarmist, distressing, tortuous, defamatory, vulgar, obscene, slanderous, invasive of another's privacy, hateful, racially, ethnically Discriminatory or otherwise objectionable content;
(2) Violate any laws and regulations, including but not limited to regulations related to import and export restrictions or violate our "Prohibited and Restricted Goods" policy and other related policies;
(3) Upload, post, transmit or in any other way provide any content related to minors without the written consent of the minor's parents or guardians, or use this service to harm minors in any way;
(4) Use this service to impersonate any third party, or falsely state your relationship with any third party;
(5) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Service;
(6) Remove any proprietary rights statements from this platform;
(7) Cause, permit or authorize the modification, creation of derivative works or translation of this service without the express permission of Gmarket Global;
(8) Use the Service for the benefit of any third party or in any manner not permitted by these Terms, including but not limited to selling or selling the account of the Service in part or in full without the written consent of Gmarket Global, or Transfer, or authorize third parties to use, etc.;
(9) Use this service or publish product information or sell products in a fraudulent, unreasonable, false, misleading or deceptive manner (including but not limited to false shipments, serious product mismatches, no sales, malicious cancellation of large quantities of orders) wait);
(10) Register or operate multiple user accounts at the same time in any violation of these Terms of Service;
(11) Use emulators, simulators, robots or other similar hardware or software to access the Gmarket Global platform, open an account or access a user account.
(12) Manipulate the price of any product or interfere with the posting behavior of other users;
(13) Carry out any behavior that would undermine the feedback or ranking system;
(14) Attempt to decompile, reverse engineer, disassemble or hack the Service (or any part thereof), or attempt to decipher the methods used by Gmarket Global for the Service and/or the data transmitted, processed or stored by Gmarket Global any encryption technology or security measures;
(15) Collect or collect and/or use any information about everyone obtained from using this service, including but not limited to any personal data or information;
(16) Upload, email, publish, transmit or otherwise provide any inside information and proprietary and confidential information that you learn or disclose pursuant to any legal or contractual or fiduciary relationship (such as employment relationships and confidentiality agreements) ) Content that we have no right to provide;
(17) Upload, email, post, transmit or make available in any other form any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any party;
(18) Upload, email, post, transmit or otherwise provide any advertising, promotional materials, spam, advertising letters, pyramid schemes or any other unauthorized form of promotional content without the request or permission of the recipient;
(19) Upload, email, post, transmit or otherwise make available any computer virus that is intended to directly or indirectly interfere with, manipulate, interrupt, destroy or limit the functionality or integrity of any computer software, hardware, data or communications equipment , worms, Trojan horses or any other computer code, routines, files or program data;
(20) Disrupt the normal flow of dialogue, cause the screen to scroll faster than the typing speed of other service users, or otherwise affect other users’ real-time communication;
(21) Interfere with, manipulate or destroy the service or the servers or networks connected to the service or any other user's use of the service, or fail to comply with any regulations, procedures, policies or regulations where the platform's online network is located;
(22) Take or participate in any action or behavior that may directly or indirectly cause damage, paralysis, overload or reduced performance of the Service or the servers or networks connected to the Service;
(23) Use the Service to intentionally or unintentionally violate any applicable local, state, provincial, national or international law, rule, code, directive, guideline, policy or regulation, including without limitation any matter related to anti-money laundering or counter-terrorism Relevant laws and regulations (whether or not legally binding);
(24) Use this service to invade the privacy of others, "stalk" or otherwise harass others;
(25) Infringement of Gmarket Global’s rights, including infringement of any intellectual property rights and related counterfeiting;
(26) Use this service to collect or store any third party’s personal information in the aforementioned prohibited behaviors and activities; and/or
(27) Publish/sell content that infringes upon third-party copyrights, trademarks or other intellectual property rights, or use this service in a manner that infringes upon others' intellectual property rights.
6.5 You understand that all content, whether publicly posted or privately transmitted, is the responsibility of the publisher of the content. This means that you, and not Gmarket Global, are solely responsible for all content that you upload, post, email, transmit or otherwise make available via the Platform (including, without limitation, any errors or omissions in any content). You understand that when using the Platform, you may be exposed to content that is offensive, indecent or objectionable. To the maximum extent permitted by applicable law, Gmarket Global will not under any circumstances be liable for any content, including but not limited to any errors or omissions in any content, or for reliance on any information you post on this platform, via email Any loss or damage caused by any content sent, transmitted or otherwise made available.
6.6 You understand that Gmarket Global and its trustees have the right (but not the obligation) to pre-screen, refuse, delete, remove or move any content provided through this platform (including but not limited to if you Content or information provided by this platform), for example, Gmarket Global and its trustees have the right to remove any content that (1) violates these terms of service; (2) content that has been complained by other users; (3) we receive any infringement from you Intellectual property notices or other legal instructions requiring removal; or (4) content that may be objectionable to others. In addition, we may also block your use of communications from the Service (including but not limited to status updates, posts, messages and/or chat rooms) in order to protect the Service or other users, or to enforce the provisions of these Terms and Conditions. . You agree, understand and have evaluated all risks associated with the use of any Content, including without limitation any reliance on the accuracy, completeness or usefulness of such Content. Likewise, you acknowledge that you have not and will not rely on any content created by or submitted to Gmarket Global, including but not limited to information in the Gmarket Global forums and all other parts of this website.
6.7 You acknowledge, allow and agree that if required by law, or in accordance with a court order or an order of any government or supervisory authority having jurisdiction over Gmarket Global, or when Gmarket Global deems it reasonably necessary based on the principles of good faith and good faith, Gmarket Global will You may access, preserve and disclose your account information and content subject to the following requirements: (1) comply with legal process; (2) enforce these Terms of Service; (3) respond to any claims that content infringes the rights of a third party; (4) Respond to your customer service requests; or (5) protect the rights, property or personal safety of Gmarket Global, its users and the public.
6.8 If you fail to comply with the provisions of this chapter and seriously violate the seller's commitment and warranty obligations, Gmarket Global reserves the right to conduct market management in accordance with these rules. For the purpose of maintaining a good and sustainable market and protecting the rights and interests of buyers, Gmarket Global has the right to carry out random inspections of product quality and identification of authenticity (including but not limited to self-purchase or acquisition from consumers, through independent third-party quality inspection agencies or brand rights When Gmarket Global checks from time to time whether the goods sold by the seller are of legal origin and are authentic, you are obliged to keep and present the certificate of the legal purchase source of the relevant goods. If Gmarket Global has reason to believe that the inspection results are unfavorable, or the seller cannot provide relevant certificates, Gmarket Global has the right to take restrictive measures against the seller or store.
6.9 If the following happens to the brand you operate on the platform, Gmarket Global will have the right to remove the brand's products in accordance with these terms of service, and you shall not continue to operate:
(1) Branded products are certified by Gmarket Global or a third-party professional organization to be produced by manufacturers without production qualifications and do not meet national, local, industry, and enterprise mandatory standards;
(2) The brand has been determined by Gmarket Global or a third-party professional organization to constitute counterfeiting of other people’s trademarks, product names, packaging and decoration, company names, product quality marks, etc. or is likely to cause confusion among consumers.
(3) The brand was proven to have a high dispute rate, high complaint rate, and low market recognition during the operation of Gmarket Global. The average score of the brand's product description was seriously lower than the industry average, seriously affecting the consumer experience. After being informed by Gmarket Global, the brand was (1) No significant improvement within one month. .
7 Violation of our Terms of Service
7.1 Violation of these Terms of Service may result in a series of disciplinary actions, including but not limited to some or all of the following items:
- Warning refers to Gmarket Global’s verbal or written reminders and warnings to sellers for improper behavior;
-Delete/remove products from the shelves and/or restrict products from the store;
-Withhold contraband items contained in the order or goods that are not allowed to be sold on the platform;
-Cancel various subsidies already enjoyed, such as freight subsidies, etc.;
-Restrict account permissions;
-Freeze account funds;
-Criminal proceedings;
-Civil claims, including but not limited to requests for damages and/or applications for preservation measures.
7.2 If you find that any user of this platform has violated these Terms of Service, please contact service@Gmarket Global.com.
8 Report of intellectual property infringement
8.1 As an independent individual or enterprise, the user has no connection with Gmarket Global. Gmarket Global is not the user's agent or authorized representative, nor does it hold or own the ownership of any goods posted on this platform.
8.2 You agree to bear full responsibility for failure to notify or update your intellectual property certification documents in a timely manner. You guarantee that all certification documents you provide to Gmarket Global are true, accurate and not expired (that is, ensure that all intellectual property certification documents are used throughout the entire service. The terms are valid during the performance period). If a dispute occurs or is punished by the relevant national competent authorities due to the above reasons, you shall bear all responsibilities independently. If any losses are caused to Gmarket Global (including its partners, agents, employees, etc.), you agree to compensate all losses.
8.3 If you are an intellectual property rights owner (hereinafter referred to as the "IP Rights Owner") or a legally authorized agent of the intellectual property rights owner ("IP Agent"), when you believe that your or your client's intellectual property rights have been affected by In the event of infringement, you have the right to send relevant infringement facts and preliminary evidence of infringement in the form of written notification to: service@Gmarket Global.com, and have the right to require Gmarket Global to take necessary measures in accordance with the law. Please see clause 8.7 below for written notice requirements. Please give Gmarket Global appropriate time to process the information you provide. Gmarket Global will respond to your request as soon as practicable.
You understand that if the infringement notice you send appears to be inconsistent with qualifications, incomplete materials, or otherwise does not comply with the provisions of Article 8.7 below, Gmarket Global will notify you to supplement it within a reasonable period. If you fail to supplement it within the period, the report will be deemed to have been withdrawn.
8.4 After receiving a notice of infringement, Gmarket Global will promptly take necessary measures and forward the notice from the IP right holder or IP agent (hereinafter collectively referred to as the "notifier") to the Gmarket Global platform that the notifier believes/designates to infringe intellectual property rights. operators (hereinafter referred to as "notified persons"). As the notifier, you understand that if your notification error causes harm to the notified person, you shall bear civil liability according to law and any claims that Gmarket Global may face due to your wrong notification; if you issue an incorrect notification in bad faith, causing harm to the notified person If Gmarket Global suffers a loss or claims, it will bear double the liability for compensation.
8.5 If you are the person notified, Gmarket Global has the right to take necessary measures against you, such as deleting products, blocking, removing products, terminating transactions and services, freezing accounts and funds, deducting funds, etc.; as the person being notified, you receive the transferred information. After being notified of intellectual property infringement, you may submit a statement of non-infringement (hereinafter referred to as the "Statement") to the Gmarket Global platform, which statement should include preliminary evidence of non-existence of infringement.
8.6 If you are the notifier, after Gmarket Global receives the statement from the notified person in accordance with Article 8.5, it will promptly forward the statement to you and inform you that you can complain to the relevant competent authorities or file a lawsuit in the People's Court. If Gmarket Global does not receive notice of your complaint or lawsuit within the time limit stipulated by law, Gmarket Global has the right to promptly terminate the measures taken in accordance with the aforementioned provisions in accordance with the law.
8.7 Infringement notifications made in accordance with 8.3 should be provided in the format specified by Gmarket Global (Gmarket Global has the right to update at any time), and attach all the following information: (1) The physical or electronic signature of the notifier; (2) Preliminary evidence of infringement : A description of the type of intellectual property rights claimed to have been infringed and the nature of the infringement, as well as proof of ownership of the rights (including but not limited to proof of local intellectual property ownership in the sales market); (3) Specific information on the products on which the reported infringement content is reported Detailed information; (4) Information sufficient for Gmarket Global to contact the notifier, such as the notifier's address, phone number and email address; (5) A written statement from the notifier stating that the report was made in good faith, And the infringer's use is not authorized by the intellectual property owner or the law; it means that the information contained in his report is true and correct. If there is an error, the notifier is willing to bear the civil liability caused by the wrong notification. If the notified party suffers damage, the notifier must bear double the liability for compensation in accordance with the law. If it causes damage to Gmarket Global, the notifier is willing to bear all liability for damages caused by the wrong notification; (7) Other rights that the notifier deems necessary to provide Advocacy materials, etc.
8.8Gmarket Global will promptly publish relevant notices, statements and processing results of intellectual property infringement reports.
9 Gmarket Global Performance Guarantee
9.1Gmarket Global performance guarantee is a shopping guarantee service provided by Gmarket Global or its authorized agents to buyers (applicable to some Gmarket Global platforms, please refer to the platform announcement of each site for applicable regions and rules). In order to provide liability risk protection, the purchase money paid to you by using this service will be kept by Gmarket Global or its authorized agents (hereinafter referred to as the "Gmarket Global Performance Guarantee Account"), and Gmarket Global will not use these funds for Company operating expenses or any other corporate purpose. Gmarket Global will not pay interest or other benefits to the seller for the money paid by the buyer into the Gmarket Global performance guarantee account.
9.2 If the site where your store is located is applicable to Gmarket Global performance guarantee, after the buyer pays the order amount (hereinafter referred to as the "order amount"), the order amount will be retained in the Gmarket Global performance guarantee account until the buyer makes a decision to Gmarket Global Gmarket Global will pay you the order amount held in the Gmarket Global performance guarantee account under appropriate payment instructions or other circumstances where Gmarket Global reasonably determines that the order amount is appropriately handled.
(1) If the buyer sends Gmarket Global a confirmation that it has received the goods, Gmarket Global will transfer the order amount in Gmarket Global’s performance guarantee account (minus the seller’s share of shipping costs (if applicable), transaction fees and taxes ( If applicable) and Cross-Border Fees (if applicable, as defined below)) are paid to you;
(2) If the Gmarket Global performance guarantee period expires, Gmarket Global will transfer the order amount in the Gmarket Global performance guarantee account (minus the seller's portion of the shipping fee (if applicable), transaction fees and taxes (as defined below), and the cross-border Border Fees (if applicable, as defined below)) are paid to you;
(3) If Gmarket Global confirms that the buyer's return and/or refund application is successful, Gmarket Global will refund the buyer according to the refund and return policy applicable to the site where the store is opened; in other cases, if Gmarket Global reasonably determines that the buyer's order The amount (less Seller’s share of Shipping Fees (if applicable), Transaction Fees and Taxes (as defined below), and Cross-Border Fees (as defined below, as applicable)) is disposed of appropriately, including without limitation as it reasonably believes to be in compliance with applicable law or in the event of a court order or enforcement of these Terms of Service.
9.3Gmarket Global performance guarantee is only applicable to buyers who pay to Gmarket Global performance guarantee account through the methods provided by Gmarket Global. Offline or offline transactions between buyers and sellers are not covered by Gmarket Global’s performance guarantee.
9.4 Currently, Gmarket Global can only pay you through third-party payment channels. Therefore, you must provide Gmarket Global with your detailed payment information for payment collection (such as: money received from product sales or Gmarket Global refunds).
9.5 If for any reason funds cannot be deposited into your designated collection account and/or you cannot be contacted, Gmarket Global will make reasonable efforts to contact you using the contact information you provided. If you cannot be contacted and a buyer's purchase remains unclaimed for more than twelve (12) months after it is due to be paid to the seller, Gmarket Global will process such unclaimed buyer's purchase in accordance with any applicable laws. payment. The seller must be the equity owner of the account and can only conduct transactions on this platform on his or her own behalf. Gmarket Global has the right to ask you to provide personal information of relevant companies and persons in charge, such as recent ID photos, bank account details and/or any other such necessary documents (including but not limited to those required for third-party payment verification processes or logistics transportation). service requirements) for inspection purposes. You hereby agree that Gmarket Global will process or provide your information to third parties within the scope of facilitating sellers' use of this platform and authorize Gmarket Global to use your information to appropriate parties (such as sellers/buyers' banks) for any purpose that Gmarket Global deems necessary. User authentication procedure. For detailed information on how Gmarket Global processes the personal data contained in your profile, please visit our Privacy Policy page.
9.6 Gmarket Global’s performance guarantee is additional, and this performance guarantee does not restrict your performance of legal obligations under applicable laws that may exceed the Gmarket Global’s performance guarantee. The Gmarket Global Performance Guarantee is neither intended nor designed to assist users in complying with their legal obligations. Users are still solely responsible for their legal obligations under applicable laws, and Gmarket Global does not assume any liability related to such legal obligations. In addition, the Gmarket Global performance guarantee does not constitute Gmarket Global’s guarantee/guarantee for any product on the Gmarket Global platform.
9.7 For the avoidance of doubt, any transactions not conducted on this platform are not covered by the protection provided by Gmarket Global’s performance guarantee.
10 Shipping
10.1Gmarket Global will notify you to arrange delivery when the Gmarket Global platform receives the order. Unless otherwise agreed by Gmarket Global, you should make the necessary arrangements after receiving this notice to ship the purchased goods to the buyer, and provide detailed information such as the name of the shipping company and waybill number to the buyer through this platform.
10.2 If the site where your store is located is applicable to Gmarket Global performance guarantee, the period from the date when the buyer pays the payment to the Gmarket Global performance guarantee account to the time when Gmarket Global pays you the payment held in the Gmarket Global performance guarantee account (below) (called "Gmarket Global performance guarantee period"), you must try your best to ensure that the buyer can receive the purchased goods within the Gmarket Global performance guarantee period.
10.3 You understand that you will be responsible for the risks associated with the transportation of the sales goods, and you can insure sufficient insurance for the transportation of the sales goods according to Gmarket Global's recommendations (if any). If you arrange the delivery of goods by yourself and the goods are damaged, lost or undeliverable during the delivery process, you understand and agree that Gmarket Global is not responsible for any losses, expenses or fees incurred thereby. You should contact the logistics service provider yourself. Contact to resolve related disputes.
10.4 You should understand that all cross-border transactions are subject to the import and export laws and regulations of the place of shipment. You should familiarize yourself with the relevant import and export restrictions of the country into which you sell the goods. You understand that Gmarket Global does not provide legal advice on import and export and agree that you will bear all risks and responsibilities related to the import and export of cross-border transaction commodities.
10.5 If you arrange the delivery of goods by yourself, you can choose the paid overseas warehousing and logistics service provided by Gmarket Global (hereinafter referred to as the "overseas warehouse service"). If you use overseas warehouse services, Gmarket Global will rely on (1) your written authorization (if applicable) (2) the overseas warehouse agreement signed by Gmarket Global and you (3) the overseas warehouse service terms, operating procedures and procedures announced by the Gmarket Global platform. Instructions for use (if applicable), etc. (hereinafter collectively referred to as the "Overseas Warehouse Service Rules"), provide you with warehouse agency operation services in the region/country where the buyer is located. If you apply to use overseas warehouse services, it means that you have fully read, understood and agreed to all overseas warehouse service rules. If you do not agree with all or part of the overseas warehousing service rules, please do not use paid overseas warehousing and logistics services.11 Seller Responsibilities
11.1 You should properly manage and ensure that the information about the products you publish is updated, such as product prices and details, inventory quantities, sales terms and conditions, etc., and you must not publish inaccurate or misleading information.
11.2 The price of the goods sold is determined by you. Unless otherwise agreed with the buyer, the total amount charged to the buyer shall include the product price and freight and all other charges, including value-added tax, customs duties (if applicable), etc. You shall not additionally and additionally charge such fees to the buyer. cost.
11.3 You agree that Gmarket Global may, at its sole discretion and in compliance with the principle of good faith, conduct promotional activities for you or on your behalf through some marketing methods to promote transactions between buyers and sellers. The final price actually paid by the buyer will be the price after such adjustments are applied.
11.4 In order to promote the products you publish, Gmarket Global may list these products (at adjusted prices) on third-party websites (such as portals and price comparison websites) and other (domestic or foreign) websites operated by Gmarket Global.
11.5 At the buyer's request, you must provide the buyer with receipts, credit card documents or tax invoices.
11.6 You understand and agree to bear all tax responsibilities/duties, etc. related to the sale of goods. Gmarket Global does not provide relevant legal or tax advice. And because tax-related laws and regulations may be updated at any time, you should seek professional advice in real time if you have any questions.
11.7 You understand and agree that if you violate any Gmarket Global policy, you are willing to accept a series of disciplinary actions described in Article 7.1 of these Terms.
12 fees
12.1 You shall pay the transaction fee for each order to Gmarket Global in accordance with the transaction rules of each Gmarket Global site platform. Transaction fees are fees paid to third-party transaction clearing service providers/banks. The charging standards are updated from time to time due to adjustments in financial policies in various regions or cross-border transaction fees of third-party transaction clearing service providers/banks. You need to pay special attention to this. And pay attention to receive update notifications from Gmarket Global.
12.2 For orders placed on the Gmarket Global platform, the seller must pay Gmarket Global the corresponding commission. Commission collection and calculation methods and other relevant information are published on the bulletin board or seller center designated by Gmarket Global. Gmarket Global will update it from time to time. You need to pay special attention and pay attention to receive update notifications from Gmarket Global.
12.3 Fees payable, if any, will include service tax/value added tax and other applicable taxes. Unless otherwise agreed by both parties, you shall bear the aforementioned taxes. You acknowledge and agree that Gmarket Global may deduct its fees and any applicable taxes from the order amount paid by the buyer. Upon request by the Seller, Gmarket Global shall provide receipts or tax invoices (if applicable) for fees and taxes paid by the Seller. If you do not have sufficient balance in the store on the applicable site to deduct its fees and any applicable taxes, you hereby agree that Gmarket Global can deduct its fees and any applicable taxes from the balance of your store on other sites.
12.4 You understand and agree that the payment method, currency and exchange rate standard applicable to the fee settlement between you and Gmarket Global will be determined and adjusted in accordance with the policies or rules announced by Gmarket Global at that time; if you do not agree with these terms, you should contact us in a timely manner After communicating with the account manager, the seller may choose to suspend, suspend or terminate this service, or reach a separate written agreement with Gmarket Global on a mutually agreed fee settlement. You guarantee that you will pay fees to Gmarket Global in accordance with Gmarket Global's policies, rules and requirements (including but not limited to advertising fees, warehousing fees, shipping fees, transaction fees, returns and refunds, etc. incurred when you use/purchase Gmarket Global services). If you If the corresponding amount is not paid in full and on time, you understand that Gmarket Global will have the right to send you a letter (including but not limited to a written letter or email) to require you to pay/repay any fees you owe within a time limit. You know that if you fail to pay within the time limit required by relevant policies and rules and the time limit required by Gmarket Global's letter (if any), Gmarket Global has the right to deal with you accordingly in accordance with relevant policies and rules and these terms of service.
12.5 You acknowledge and agree that the minimum withdrawal amount is $50.
12.6 You acknowledge and agree that Gmarket Global reserves the right to change the details of any offer without prior notice.
13 Marketing services
13.1Gmarket Global will successively launch keyword advertising and/or other marketing services (hereinafter referred to as "Marketing Services") on the Gmarket Global platform, including but not limited to traffic packages, JBP for each site, influencer marketing, coins back, and off-site traffic ( Such as Facebook ads, etc.) and any marketing plans later launched by Gmarket Global, etc.). Sellers are welcome to purchase marketing services as part of their product marketing strategy. Gmarket Global provides paid marketing services in accordance with this specification and the service content, purchase process and usage instructions published on the Gmarket Global platform at that time (hereinafter referred to as the "Marketing Service Rules"). If you apply to purchase marketing services, it means that you have fully read, understood and agreed to all marketing service rules. If you do not agree to any marketing service rules, please do not purchase.
13.2 You must be a seller who complies with the rules for using marketing services and a product publisher before you can purchase marketing services. When you purchase and pay for marketing services, your account and store must be in a non-deactivated state.
13.3 After purchasing marketing services, you shall pay marketing fees in accordance with the methods and standards prescribed by Gmarket Global. Unless otherwise provided by applicable laws or marketing service rules and other marketing service rules, once you apply to purchase marketing services and complete payment, you may not cancel the order and/or request a refund.
For advertising services: (1) You can check the income and expenditure of advertising fees in your advertising account; (2) Gmarket Global accepts recharge methods from multiple channels, subject to the account recharge method available at that time; (3) If you activate the automatic recharge function of your account, you can choose the minimum account amount and the automatic recharge amount, and agree to deduct the amount of the order (if any) that should be settled by Gmarket Global in accordance with Gmarket Global policies; and (4) other advertising services Relevant Gmarket Global related marketing service rules, policies and requirements.
13.4 You can choose to purchase advertising and marketing services when you start listing your products, or you can choose to purchase advertising and marketing services during the product listing period. You can set different budgets, keywords, marketing periods, etc. for different products according to marketing service rules. The marketing service for this product will be activated according to your settings until the expiration or the advertising fee balance in the advertising account is cleared. until. If the product is sold or removed from the shelves during the marketing period you set, the marketing expenses incurred will not be refunded, and you may not request to transfer the remaining marketing period to other products.
13.5 The products you publish should comply with relevant laws, marketing service rules, Gmarket Global’s terms of service and prohibited and restricted products policy. You understand and agree that if Gmarket Global discovers or receives reports that your products violate the above regulations or may In case of violation, Gmarket Global has the right to immediately remove your violating products and advertisements, and no refund will be given for the marketing fees you have paid. In addition, if the competent authorities or judicial units require Gmarket Global to remove products or advertisements through legal and formal procedures, Gmarket Global will directly remove them from the shelves without refunding any fees. Gmarket Global is not responsible for any compensation or compensation for the products or advertisements removed based on this article.
13.6 You understand and agree that Gmarket Global does not guarantee or guarantee that your products will increase views or sales due to purchasing marketing services.
13.7 It is recommended that you purchase and use marketing services based on full consideration of the current budget and the marketing effect you want to achieve for individual products. Except as otherwise provided in these Terms of Service or Marketing Service Rules, Gmarket Global does not assume any compensation, compensation or other liability for the expected goals or actual results of marketing activities.
13.8 If Gmarket Global is liable for any damages due to the marketing services you purchased in accordance with applicable laws and regulations, you understand and agree that the total liability of Gmarket Global shall be capped at the fee you paid for the marketing services purchased.
14 Controversies
14.1 When problems occur with transactions, Gmarket Global encourages friendly negotiations between users. Since Gmarket Global is only a platform for users to conduct transactions, sellers should contact the seller directly if they have any questions related to the buyer's purchase of goods. Alternatively, you may seek assistance from its local dispute resolution authority with jurisdiction to resolve any disputes arising from the transaction.
14.2 You agree not to initiate litigation or otherwise assert any claim against Gmarket Global or Gmarket Global's affiliates in connection with disputes arising from any transactions with buyers on the website.
15 feedback
Gmarket Global welcomes any suggestions and opinions to help Gmarket Global improve service quality. Please see the feedback process below for details:
(1) To provide feedback, please send it to us in writing by email or using the comment form in the app.
(2) Anonymous feedback will not be accepted.
(3) Users who receive feedback should be fully informed of all facts and given the opportunity to express their opinions.
(4) Vague and defamatory feedback will not be accepted.
16 Service Statement
16.1 This service is provided on an as-is basis. Gmarket Global does not make any express, implied or statutory guarantees, claims or statements regarding this service, including but not limited to quality, performance, non-infringement, merchantability or suitability for a particular purpose. Warranties, or warranties arising from course of dealing, custom or industry practice. Without limiting the above terms, and to the maximum extent permitted by law, Gmarket Global does not guarantee that the service, the platform or the functions contained therein will be provided, or that the service, website or functions will be accessible, uninterrupted, Provide timely, safe and reliable, correct, complete or error-free; and any defects (if any) will be corrected; there is no guarantee that this platform and/or this platform server is completely free of any viruses, clocks, timers, counters, worms, software Locks, kill devices, Trojan horses, routers, trap doors, time bomb viruses or any other harmful code, instructions, programs or components.
16.2 You acknowledge that to the maximum extent permitted by law, you shall bear all risks associated with your use of this platform and/or this service.
16.3Gmarket Global cannot control the following matters, and does not provide guarantees or assume any responsibility for the following matters to the maximum extent permitted by law: (1) The suitability for a specific purpose, authenticity, quality, and safety of the goods provided through this service or legality; or (2) the seller’s ability to provide goods or the buyer’s ability to pay. If a dispute involves one or more users, you agree to resolve the dispute directly between you and, to the fullest extent permitted by law, release Gmarket Global and its affiliates from any and all claims arising out of or related to such disputes. Claims, Demands and Damages.
17 Disclaimer and Limitation of Liability
17.1 To the fullest extent permitted by applicable law, in any event whether under contract, warranty, tort (including but not limited to negligence (whether active, passive or tortious), products liability, strict liability or other theory) Or take other actions due to laws, regulations, decrees or other reasons. Gmarket Global will not be responsible for the following situations:
17.1.1 (1) loss of use; (2) loss of profits; (3) loss of revenue; (4) loss of data; (5) loss of goodwill; or (6) inability to realize expected benefits under any circumstances, whether directly or indirectly; or
17.1.2 Any indirect, incidental, special or consequential damages arising out of or in connection with the use of or inability to use this platform or services, including but not limited to any damages arising therefrom, even if Gmarket Global has been NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
17.2 You acknowledge and agree that for any problems or dissatisfaction with the Service, you have and only the right to request the termination of your account and/or stop using the Service.
17.3 Nothing in th18 Content you publish and submit on this service
18.1 By posting and submitting any content on this service, you represent and warrant that you have all necessary rights and/or licenses, and give Gmarket Global the following authorization. You also acknowledge and agree that you are solely responsible for any content you post or provide in any other way through the Service, including but not limited to the accuracy, reliability, nature, lack of entitlement, and compliance with the law of any content provided. and compliance with regulatory requirements. You hereby grant to Gmarket Global and its successors a perpetual, revocable, worldwide, non-exclusive, license fee/royalty/licensing fee-free, sublicensable and transferable license to use Gmarket Global on or through the Service or Use, copy, distribute, republish, transmit, modify, adapt, create derivative works, publicly display and publicly perform the content in any media format related to the Service and through any media channels, including but not limited to promotion and redistribution Portions of the Service (and derivative works thereof). You understand that the content you submit may be transmitted over various networks and may be changed to comply with and comply with technical requirements.
18.2 Gmarket Global will not treat any materials, information or ideas that you post or otherwise transmit to Gmarket Global on or through the Service (each a "Submission") as confidential and will not be treated as confidential by Gmarket Global. It can be disseminated or used by Gmarket Global for any purpose, including but not limited to developing, manufacturing and marketing products, without paying any fees. . When you submit to Gmarket Global, you understand and agree that Gmarket Global and/or other third parties can independently develop software, applications, interfaces, products with the same or similar functions, program codes or other characteristics as the content you submit. and its revised and enhanced versions. Accordingly, you hereby grant Gmarket Global and its successors a perpetual, revocable, worldwide, non-exclusive, license fee/royalty/licensing fee-free, sublicensable and transferable license to use the Service or In connection with the Service, in any media formats, and through any media channels to develop the above items, and to use, copy, distribute, republish, transmit, modify, adapt, create derivative works from, publicly display and publicly perform any Submissions, including but not Limited to promoting and redistributing portions of the Service (and derivative works thereof). These Terms do not apply to personal information protected by privacy laws unless you publicly provide relevant personal information on or through the Service.
19 Content and external links submitted to this service by third parties
19.1 Each provider who submits data, text, images, sounds, videos, software and other content to this service shall ensure that the content submitted is correct, reliable, nature, free of encumbrances and complies with legal and statutory restrictions. Take full responsibility.
19.2 In addition, the Service may contain links to third-party products, websites, services and solutions. These third-party links will take you away from this platform. These links are for reference only and the websites linked to them are not under the control of Gmarket Global, so you should visit these websites at your own risk. Therefore, Gmarket Global is not responsible for the contents of any such linked site or any link contained in a linked site (including any changes or updates to such sites). Gmarket Global only provides these links for your convenience. The provision of any link does not imply or express that Gmarket Global is associated, guaranteed or sponsored by any linked website and/or any of its content.
19.3 You understand that third-party links, products, websites and services are not owned or controlled by Gmarket Global, but are operated and owned by the third parties and may be protected by applicable copyright or other intellectual property laws and treaties. These third-party content, functions, security, services, privacy policies or other specifications have not been reviewed by Gmarket Global. We recommend that you read carefully the terms and other policies provided by these third parties on their websites or otherwise. You also know and agree that if any third-party link or application on this service violates applicable regulations or these Terms of Service, Gmarket Global has the right to remove it directly without notifying you in advance or obtaining your consent.
20 Fraudulent or suspicious activity
20.1 If Gmarket Global believes that you may be involved in any potential fraudulent or suspicious activities and/or transactions based on user reports or careful consideration, we may take various measures to protect Gmarket Global, users, third parties or protect you from revocation, refund , claims, fees, fines and other responsibilities. Actions we may take include but are not limited to the following:
(1) We may close, suspend or restrict access to your account, and/or suspend the processing of any transactions;
(2) We may suspend your Gmarket Global performance guarantee qualification;
(3) We may freeze the funds in your account based on effective judgments, rulings or instructions that apply to you or your account (including instructions and judgments issued to Gmarket Global by the court where the account is located and where the store is opened). , use or transfer;
(4) We may temporarily or permanently refuse to provide services to you;
(5) In case you may be liable to Gmarket Global or Gmarket Global users or third parties, or we believe that you may engage in potentially fraudulent or suspicious activities and/or transactions, we may remove your account and funds within a reasonable period freeze.
20.2 For the purposes of the above provisions of this section (i.e. Article 20):
(1) "Chargeback" means a request made by a buyer directly to his or her debit or credit card company or the debit or credit card issuing bank to invalidate a payment.
(2) "Claim" means a challenge to a payment submitted directly to Gmarket Global by a buyer or seller.
(3) "Reversal" means that Gmarket Global's payment request is revoked because (a) the sender's bank is invalid; (b) Gmarket Global sent it to you in error; (c) the sender of the payment does not have the authority to send the payment request ( For example: the sender uses a stolen credit card); (d) you receive payment for activity that violates the Gmarket Global Terms of Service or any other Gmarket Global policy, or (e) Gmarket Global decides to file a claim against you.ese Terms of Service limits or excludes any liability for death or personal injury caused by Gmarket Global’s negligence, or any other liability that Gmarket Global shall bear that cannot be limited or excluded by law.
21 Damages
You agree that if Gmarket Global and its shareholders, subsidiaries, affiliates, directors, officers, agents, co-branders or other partners and employees (hereinafter collectively referred to as the "Indemnified Parties") suffer any damage caused by or in connection with the following reasons: You will indemnify the Indemnified Party against any or all claims, allegations, proceedings and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including but not limited to any other dispute resolution fees), Defend and hold harmless it from: (1) any transaction you conduct with a buyer on the website, or any dispute related to such transaction (unless Gmarket Global or an affiliate of Gmarket Global is involved in the transaction related to the dispute) Seller), (2) Gmarket Global performance guarantee, (3) hosting, operation, management and/or management services performed by or on behalf of Gmarket Global, (4) your default or violation of any term in these Terms of Service or Any policies or guidelines referenced herein, (5) your use or misuse of the Service, (6) your violation of the law or any rights of a third party, or (7) any content you upload.
22 Severability
If any agreement in these Terms of Service shall be held to be illegal, invalid or unenforceable for any reason under the law of a jurisdiction, then that agreement shall be deemed to be severed from the other terms and conditions and shall not affect any remaining agreement in that jurisdiction. The validity and enforceability of the doubtful provision in any jurisdiction shall not affect the validity and enforceability of the doubtful provision in any other jurisdiction.
23 General provisions
23.1Gmarket Global reserves all rights not expressly granted in this Agreement.
23.2Gmarket Global reserves the right to change, modify, suspend or discontinue this platform or services in whole or in part at any time in response to legal and regulatory requirements or in compliance with the principle of good faith. Gmarket Global may release certain services or functions on a trial basis, which may not function correctly or as in the final release. Gmarket Global may also set restrictions on certain functions due to regulatory requirements or in compliance with the principle of good faith, or restrict your ability to use part or all of this platform or services.
23.3Gmarket Global may modify the contents of these Terms of Service (including additional terms and policies mentioned in this Terms of Service/or provided by links to this Terms of Service) at any time by publishing the revised Terms of Service on this platform, and provide services in the revised version. You will be notified via announcement or email, SMS or App push 7 days before the terms take effect. If you have any comments on the revised terms of service, you should send them in writing to: service@Gmarket Global.com. If you do not submit a written opinion to Gmarket Global within 7 days after receiving the aforementioned notice and continue to use this service, you will be deemed to have agreed and accepted this revised Terms of Service (including those mentioned in this Terms of Service/or this Terms of Service) Additional terms and policies provided by the link).
24.4 You may not assign, sublicense or transfer any rights granted to you by this service, or subcontract any of your obligations without the written consent of Gmarket Global.
24.5 Any agreement in these Terms of Service shall not be construed as a partnership, joint venture or agency relationship between you and Gmarket Global, nor does it authorize you to bear any costs or liabilities on behalf of Gmarket Global.
24.6 If Gmarket Global fails to require the performance of any agreement in these Terms at any time, it will not affect its right to require the performance of this agreement in the future unless it waives this right in writing.
24.7 Except for Gmarket Global’s affiliates (including the successors and assigns of Gmarket Global and its affiliates and subsidiaries), these Terms of Service are entered into solely for the benefit of you and us, and not for the benefit of any other individual or legal entity entered into for the benefit of the parties.
4.8 The terms contained in these Terms of Service, as well as any agreements and policies contained or referenced in these Terms of Service, constitute the entire agreement and understanding between the two parties regarding this service and this platform. Unless otherwise expressly agreed in writing by both parties, no It supersedes any previous agreements and understandings between the parties on the same matters. When the parties concluded the terms agreed upon in these Terms of Service, there was no statement, guarantee, guarantee, consensus, commitment or confirmation provided by any person other than those expressly agreed upon in these Terms of Service. The parties hereby exclude all implied terms.
24.9 You agree to abide by all laws, articles, regulations and standards related to anti-corruption, including but not limited to China’s Anti-Unfair Competition Law, the UK Bribery Act, and the US Foreign Corruption Prevention and Control Regulations. Corrupt Practices Act) and the Singapore Prevention of Corruption Act, and confirm that you have adopted and should adopt all necessary policies and procedures to ensure compliance with the aforementioned norms.
24.10 You should strictly abide by laws and regulations prohibiting commercial bribery, and resolutely refuse gifts from commercial bribery, bribery and other unfair business practices.
24.11 Commercial bribery referred to in this agreement refers to all spiritual and material direct or indirect gifts, such as cash, kickbacks, Entertainment, tourism, etc.
24.12 No employee or department of Gmarket Global may solicit or accept money, items or gifts of any kind from you. If you find that Gmarket Global employees have the above behaviors, you should report it to Gmarket Global in time.
24.13 You are not allowed to directly or indirectly give gifts, items, securities, shares, or use other disguised means to provide illegitimate benefits to any Gmarket Global employee, their relatives, or affiliated parties in the name of the seller or any individual. Otherwise, it will be deemed to be an infringement of Gmarket Global. Global interests. Improper benefits include, but are not limited to, cash, checks, credit gift cards, samples, or other merchandise, entertainment tickets, membership cards, kickbacks in the form of currency or goods, rebates, employment or real estate, seller-paid travel, banquets, and personal services wait.
24.14 If a Gmarket Global employee requires you to give him or her any form of unfair advantage, you should promptly complain and provide relevant evidence to Gmarket Global. It will be processed after verification by Gmarket Global personnel and will be kept confidential for you. Gmarket Global accepts your complaints via email: service@Gmarket Global.com.
24.15 If you bribe any employee of Gmarket Global in order to obtain any improper business interests or more special business treatment or fail to cooperate with Gmarket Global in investigating and punishing the bribery behavior of its employees, Gmarket Global will permanently stop all cooperation with you and take legal action against you in accordance with the law. You take measures such as suspending the payment of all accounts payable, and you shall pay Gmarket Global RMB 50,000 as liquidated damages. If the circumstances are serious and cause significant economic losses, Gmarket Global will hand over the matter to the local judicial authorities in accordance with the law.
24.16Gmarket Global and users can use electronic documents as a representation method. Electronic documents exchanged in accordance with these Terms of Service will have the same effect as physical written documents if their contents can be fully presented and can be taken out for inspection in the future. However, this does not apply to cases where the application is excluded in accordance with the law or an announcement by an administrative agency. The written methods referred to in these Terms of Service include both written and electronic methods, unless otherwise specifically agreed.
24.17 In order to ensure the security of user data and provide a secure trading platform, Gmarket Global cooperates with financial institutions that have passed the international PCI DSS information security certification to process payment operations, and continues to independently manage internal information security protection. If there is any dispute that a third party cracked Gmarket Global's information system protection measures or exploited information system vulnerabilities, Gmarket Global will bear the burden of proof that this fact does not exist.
24.18 Users should notify Gmarket Global immediately after learning that their account password has been used fraudulently. When Gmarket Global learns that the user's account password has been fraudulently used, it will immediately notify the user and suspend the payment instructions from the account, and suspend accepting subsequent payment instructions from the account. Gmarket Global will bear all losses incurred after the user handles the formalities of reporting that the account and password have been fraudulently used; losses incurred before the user handles the formalities of fraudulent use of the account and password will be borne entirely by the user, except for the following circumstances:
(1) The user fails to keep the user ID and/or password properly;
(2) The user provides the user ID and/or password to others;
(3) The user does not use the account security mechanism provided by Gmarket Global; or
(4) Other reasons caused by the user’s intention or gross negligence.
The costs incurred in investigating the fraudulent use of user account passwords will be borne by Gmarket Global.
24.19 If you and the buyer have any consumer disputes other than returns and refunds on the Gmarket Global platform, you can request Gmarket Global for assistance through the customer service mailbox, phone or online platform, and provide orders and logistics delivery within the specified period in accordance with Gmarket Global's requirements. , product delivery or buyer-seller chat records and other corresponding supporting documents, Gmarket Global will complete the investigation and decide to suspend the transaction or take other necessary measures to assist users in resolving disputes in accordance with the principle of good faith.
24.20 The term “trade secrets” as mentioned in these Terms includes but is not limited to the contents mentioned in this Agreement, any supplementary agreements and other confidential information involved in the cooperation process. No party may disclose, disseminate, edit or display this information to any third party without the consent of the trade secret provider. The disclosing party shall not be held liable if a trade secret is disclosed due to the written consent of the other party or due to state administrative or judicial compulsory acts; the disclosing party shall not be held liable if the trade secret has become known to the public. Gmarket Global